Refund policy

Refund & Return Policy

At Nifty Caps, we strive to ensure that our customers are 100% satisfied with their purchases. We’re committed to providing premium-quality products, but we understand that sometimes things may not go as planned. That’s why we’ve created a straightforward refund and return policy to make the process as smooth and hassle-free as possible.

Returns

Eligibility for Returns

If you are not completely satisfied with your purchase, you can return the product within 14 days of receiving your order. To be eligible for a return, please ensure that:

The product is unused and in the same condition that you received it.

The product is returned in its original packaging.

You provide proof of purchase, such as your order confirmation email or receipt.

Unfortunately, we cannot accept returns for products that show signs of wear and tear, have been altered, or are missing parts for reasons not due to our error.

How to Initiate a Return

Contact Us: Email our customer support team at info@niftycaps.com with your order number, reason for return, and any relevant details or photos.

Approval: Once your return request is approved, we’ll provide you with a return authorization and instructions on how to send the product back to us.

Shipping: Pack the product securely and use a trackable shipping method to send it back. We will be responsible for return shipping costs.

Refunds

Processing Your Refund

Once we receive your returned product and inspect it, we will process your refund within 3 business days or less. Here’s what you can expect:

Approval Notification: You’ll receive an email confirming that your refund has been approved.

Refund Method: The refund will be issued to the original payment method you used during the purchase.

Non-Refundable Items

Please note that Nifty Caps does NOT have an Exchange Policy.

If your order arrives damaged or defective, we sincerely apologize for the inconvenience. Please reach out to us at info@niftycaps.com within 14 days of delivery with photos and details of the issue. We’ll arrange for a refund, including return shipping costs.

Important Notes

Products must be returned to the address provided by our customer support team.

Keep the tracking details of your return shipment for reference until your refund is processed.
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Contact Us

If you have any questions or concerns about our refund and return policy, please don’t hesitate to get in touch. You can reach us via email at support@niftycaps.com, and our team will be happy to assist you.

Thank you for choosing Nifty Caps. We value your trust and support, and we’re here to ensure your shopping experience is as seamless as possible!